General
Product Questions
|
| Q. |
What
does 007 Systems do? |
| A. |
We make the finest Security Access Console (SAC) on the Planet!
|
| Q. |
What
is a SAC? |
| A. |
SAC stands for
Security Access Console.
They come in three models, The SAC50, SAC 100 and SAC200.
The SAC50 is for the job that gets everything later. It includes
RIB100, faceplate and an illumintaed doorbell button.
The SAC100 is for all entry locations including drvieways needing
a doorbell, 2-way intercom or camera.
The SAC200 is for all entry locations including drvieways needing
a doorbell, 2-way intercom, camera and a gate keypad.
|
| Q. |
What
does a Security Access Console do? |
| A. |
Think of a Security
Access Console as a doorbell on steroids.
They do much more than ring a bell or buzzer.
They can ring the phones in your home or business to allow you
to talk to whoever is at your door or gate from the safety of
being inside your home or business.
They also enable you to see who is at your door or gate from
any television.
They can allow you to open your door or gate from your telephone.
They can call your cellular phone when someone rings your doorbell
and allow you to talk to them.
Because our consoles do much more than other company's door stations
we had to give them a name that described more of what they actualy
did.
On top of all that the look great doing it.
Optional equipment may be needed.
|
| Q. |
Does
007 Systems's Security Access Consoles use propriatory electronics? |
| A. |
Well the answer is Yes and No.
The cameras we sell are designed to be used with our custom gimble
mounts. So using a different camera will probably not fit
in our mount.
But the different brands of door stations we use are the same
door stations you can buy from there manufactures. In fact when
we install them, we take the electronics out of their door stations
and install them into our consoles.
|
| Q. |
Will
your Security Access Consoles work with my old looking door
station? |
| A. |
Yes.
We guarantee your door station electronics to fit in our console
as long as the model is on our list of recommended
door stations.
You can also order the SAC with new door station electronics and
a camera upgrade to dress up your front porch or entry area. Make
sure the new and old door station are the same model number.
They look great on any home or business.
|
| Q. |
How
long is the warranty you offer on your Security Access Consoles? |
| A. |
All of the parts we manufacture and sell come with a 12 month
warranty.
Our rough-in boxes and poles are powdercoated and are warrantied
not to rust.
The finishes on our faceplates are covered with a clear coat and
should look great for a long time.
The electronics we sell can only be warrantied if we install them.
The camera and Essex Gate Access Systems are warrantied for 90
days, as per the manufacture.
If you have a problem and you are still in your warranty period
contact 007 Systems for a Return Authorization Number to return
your product to us.
|
| Q. |
When
I order a SAC100 or SAC200 from 007 Systems, what does it come
with? |
| A. |
There are many
options and extra's you can get with our SAC's. But when you
order a SAC100 or a SAC200 without any options from us directly
it includes;
A 1/4" thick
solid brass or solid aluminum custom finished faceplate with
your choice of finish.
A RIB100
Enclosure for framed wall situations.
And all of
the hardware, moisture gasket and instructions for the installation.
|
| Q. |
How
many options are available for my Security Access Console? |
| A. |
All of our options
are ordered seperately and you can mix and match our options.
There are many options available for our Security Access Consoles.
There are 4 different catagories you can get different options
for with our SAC's.
The first catagory
is the two way intercom or door station. For options in this
catagory I refer you to this question.
The second catagory is a camera. We offer four different cameras
to fit all your needs.
The third catagory is the gate access. For the SAC200 we offer
the Essex Gate Entry System This great entry access system is
one of the best. Check out the specs on our products page here.
The fourth catagory is options for the console itself. We offer
illuminated doorbell buttons, custom negraved name plates and security
srew sets. These options really make your SAC really stand out and
get noticed.
You can get more information on these items from our product
page here.
|
| Q. |
How
many different installation options are available for your
Security Access Consoles. |
| A. |
There are 6 different installation options currently available.
We offer 2 different rough-in box models. The RIB100,
RIB200 and RIB300.
The RIB100 comes with every SAC order and
is made for framing applications.
The RIB200 is a very sturdy
box made
to be poured into concrete brick or block walls. The RIB200
also has knockouts for easy conduit attachment.
The RIB300
is our best concrete wall box ever made. It is made of extra thick metal to take
the toughest enviroments. It has a rainshield on the top and
sides
for portection
from the elements. It is covered with a black crinkle powder
coat to provide a lifetime of service. The 300 also has knockouts
on the sides and bottom for easy hook up to conduit.
We have 2 different poles for drive up applications. The
SPE100 and SPE200. The difference in the two is the SPE100
is for bolting down to the concrete and the SPE200 has a 3
foot longer pole and is for pouring into concrete.
The SMB100 is a steel powder coated box with no
ugly seams. This box can be attached to just about any surface,
is only 1.5 inches deep and allows enough room for all of the
electronics, even the camera. So if a rough-in box is not an
option, don't worry. Just mount a SMB100 to that wall and the
SAC to it.
|
| Q. |
What
is the installation option under some of the products on your
order page? |
| A. |
You have the option
to order our consoles with the electronics installed or without.
This saves you time or money.
The option under some of our products is the charge to install
that particular component into the SAC.
If you order
the electronics installed, we will install the component into
the SAC for you and you will receive the console ready to go
with the electronics installed right out of the box.
|
| Q. |
Why
does shipping cost that much when I order the SPE100 or SPE200? |
| A. |
The SPE100 and SPE200 are one peice, big and weigh about 60
pounds..
They are shipped in one big box and cost quite a bit to ship.
We have tried to find the the most inexpensive shipping and use
Fed Ex to ship all of our items unless other is specified.
|
| Q. |
How
many different finishes do you offer? |
| A. |
We currently have 7 finishes
Aluminum Brush
Aluminum Polish (Looks like chrome)
Aluminum Powdercoat Gloss White
Aluminum Powdercoat Gloss Black
Brass Brush
Brass Polish
Brass Oil Rubbed Bronze
You can see images of these finishes on our products page here.
|
| Q. |
How
can I get a "Welcome" placard? |
| A. |
We include a "Welcome" placard in every SAC that
we sell without a camera.
|
| Q. |
What
is a CENP? |
| A. |
A CENP is a Custom Engraved Name Plate.
This plate can be engraved with any name or word.
It it usually engraved with the last name of the owner of the
home or the business name. It is made of a very dark plexiglass
you cannot see through and we use an elegant font.
It adds a custom accent to our consoles. It also shows the customer
you care about their installation.
|
| Q. |
Where
can I use a CENP? |
| A. |
The Custom Engraved Name Plate goes in the top window of both
of our models.
It cannot be used in a console you also want to a camera installed.
Since they both need the window to work.
|
| Q. |
How
Many letters can I fit on a CENP? |
| A. |
With the elegant font we use my engraver assures me he can
fit 10 characters on 1 plate.
|
| Q. |
Does
my home or business have the right wires for a Security Access
Console? |
| A. |
If your home has a functioning doorbell and a phone, your home
has the wires needed to install a SAC.
Although it is not as easy as screwing the SAC to the wall, you
will need knowledge in installing these type of products. If you
are not comfortable doing this yourself, contact 007 Systems to
get an installer in your area.
|
| Q. |
Do
I have to cut a hole in my wall to install a Security Access
Console? |
| A. |
No.
With our SMB100 Surface Mount Box you can attach a SAC to almost
any surface, even stucco. Without cutting a hole in the wall.
Check out this box on our product page here.
|
| Q. |
Do
I have to calk the Security Access Console to the wall to keep
moisture out? |
| A. |
Not at all.
All of our SAC's come with an adhesive foam gasket. This gasket
will make a great seal around the console to help prevent
moisture from getting in, even on stucco.
|
| Q. |
How
big of a gap will your gasket fill? |
| A. |
Our gasket will fill a gap of 1/4"
|
| Q. |
Where
can I install a Security Access Console? |
| A. |
Pretty much anywhere.
The only limitation is moisture. Although they resist moisture
and rain very well. They are still electronic devices and
such will not respond well to lots of moisture in the area.
Areas that have water sprayed onto them due to sprinkers or other
water emitting devices are not good choices.
We recommend an area next to your doors and gates about chest
high that is well lit and has low noise.
|
| Q. |
How
many gates or doors will the keypad control? |
| A. |
The Essex Gate controller and keypad are capable of controlling
up to 2 different gates or doors. There are 2 seperate dry contacts
for these.
|
| Q. |
How
many codes can I have with this keypad? |
| A. |
You can program up to 6 different codes into the Essex control
system.
|
| Q. |
How
long is the cable between the keypad and the controller? |
| A. |
The cable that comes with our EKE-265-5 is 15' we also sell
a 30'. If you need to add length to this cable you can run 2
cat5E cables and tie into this cable.
|
| Q. |
Where
can I find wiring diagrams for installing my own Security
Access Console? |
| A. |
We have downloadable wiring diagrams in our download page here.
|
| Q. |
Where
can I find an installer to install my Security Access Console? |
| A. |
We have lists of installers in many areas. If you need a install
in your area please call us and we'll find one for you.
Please see our contact page to get our contact info here.
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